Our commitment to you
We promise to respect any personal data you share with us and will always store this information securely.
We will only use your personal data to provide the services you have requested and communicate with you in the ways you have agreed to.
We will never sell or share your personal data to other organisations to use for their own purposes, unless required to do so by law.
You can change or withdraw your consent for us to hold your personal data at any time. To do so, please contact us at the email address below.
How we collect information
We may collect personal information from you in the following ways:
Subscribers to our email updates
When you sign-up to receive email updates from us, you provide your email address and, if choose to, your name, organisation and country. This data is collected by a third-party company called MailChimp, whose system we use to send emails to our subscribers. We also use this system to track and analyse how people use and interact with our emails. The data you provide is stored on secure servers by MailChimp. Learn more about MailChimp’s privacy.
You can opt out by contacting us using the details at the bottom of this page. We will store your data for three years (unless you opt-out), at which point we will ask you to reconfirm your consent.
Website users
When you use our website, we automatically collect anonymous data about you using ‘cookies’. We do this to understand what information users are interested in and where we can make improvements in what we offer.
We use a third-party service called Google Analytics to track and analyse how people use and interact with our website. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
We store cookies for 12 months or until you next visit our site – whichever is greater, at which point we will ask you to reconfirm your consent.
Individual donors
When you donate to us, you are asked to provide your name, email address number and payment details.
If donating via our website, this data is collected by a third-party company called Donorbox, whose system we use to take donations. Any data you provide is stored on secure servers by Impunity Watch and Donorbox. Read more about Donorbox’s privacy policy.
We will store your data for seven years after the end of the tax year in which your last donation was made, according to Dutch tax regulations.
Event attendees
When you sign-up to attend one of our events, you are asked to provide your name and email address. This data is collected by a third-party company called Eventbrite, whose systems we use to market and administer our events. We also use these systems to track and analyse who attends our events.
Media
We contact members of the media (e.g. journalists, editors, producers, etc.) for the purposes of pitching stories to you. The data we process includes your name, job title, organisation, email address, phone number, business postal address and areas of expertise/interest.
We contact the press independently and do not currently use a third-party database.
You can opt-out by contacting us using the details at the bottom of this page. We will store your data for as long as our work is relevant to your role and/or area of expertise/interest (unless you opt-out)..
How we protect your data
We’ve implemented physical, technical and organisational measures to protect your data, both on- and off-line, from improper access, use, alteration, destruction and loss.
The data we collect will only be accessible by staff and volunteers who have been granted explicit permission to access the information. Online data is password-protected and stored on secure servers, and offline data is stored in secure, locked cabinets in our offices – or, where relevant, in those of our partner organisations or companies.
We keep your information only for as long as is reasonable and necessary for the purposes you have shared it with us.
Where we use third-party companies to collect, store or process data, we ensure these companies are subject to GDPR and/or Standard Contractual Clauses on data export mechanisms.
Other than the purposes detailed above, we will only disclose your information if required to do so by law – for example, to comply with applicable laws, regulations and codes of practice, or in response to a valid request from a ‘competent authority’ under GDPR.
Your communications with our teams (including by telephone, email, mail or social media) may be monitored and/or recorded for training, quality control and compliance purposes to ensure that we continuously improve our customer service standards. Any information will be stored on our secure servers.
You can contact us by sending an email to info@impunitywatch.org